TERMS & CONDITIONS

‘Svastrino’ a website is managed by Svastrino Consultancy Services and is into the business providing education and career counsellings.

Svastrino helps the students and candidates to understand their potential future education and career options.

The current visitor or the member of this website can be a student, a candidate, a parent or a guardian to the student, or any individual who is just a visitor or an expected client of the services offered on the website being any gender as described under the Indian Constitution, understands that you are willing to accept our services to find solutions to your concerns regarding education.

Hereon throughout this agreement, Svastrino, the managing company ‘Svastrino Consultancy Services’ or employees of the firm will be termed as the ‘PROVIDER’ and any student, candidates, parents or guardians of the students, or any person desiring to accept our services, as a site visitor, a member or a paid customer of the services the provider is offering, will be termed as ‘RECEIVER’ throughout the agreement.

These Terms set forth the terms and conditions under which any Receiver may use our website. By accessing or using the website of our service, you approve that you have read, understood, accepted and agree to be bound by these Terms till the time the Receiver uses the site and services offered by the ‘Provider’.

In order to use our website and/or receive our services, the Receiver must be at least [18] years of age, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. Receivers are not allowed to use this website and/or receive services if you are a minor and are booking our services all alone. A Receiver who is a Minor can book our services with the help of a family member/ guardian whose age is above 18 years and can avail services on the major’s name.

WEBSITE: (FLOW PROCESS)

The Receiver of the website can explore any page that is being made visible by the Provider. The website is made for the sole purpose that the Receivers can understand the various services that are provided by the Provider and then book any of the preferred services by making an advance payment and accommodating the preferred slot from the calendar to receive those services. Once the services are served the Receiver can book another slot by following the same process of bookings anytime in the future.

There are other pages on the website that display information and also allow Receiver (members) to discuss their thoughts and comments. The details of those pages and the way Receivers are welcomed to use those pages is mentioned below:

MEMBERS PAGE:

Member’s page is for those Receivers who want to book the services and get a session with the Provider. A Receiver cannot book the services without being a member. In the Members personal page the Receiver can find information on their individual profile, their bookings, their interactions on the forum and people who are following them and people whom they are following. This is a page where social interaction will be maintained by one Receiver with the other receivers of the website but all the receivers will have to make sure that they follow these guidelines mentioned under:

To be a member of this page the Receiver has to register himself on this page with his email ID and Indian mobile number provided which the Receiver shall be allowed to become a member of this website and receive the services for being a member.

The receiver agrees to understand and accept that they shall use all the features of the member’s page to get information on various courses that are provided by the Provider. The receiver also agrees to understand and accepts that he shall not copy, store any information given on the website as a process of counterfeit. The receiver agrees to accept and understand that any such activity of counterfeiting can lead to obligations and may attract legal process for the receiver.

The Receiver also understands that this website is strictly for discussing topics related to Education in India so the receiver shall discuss and share his comments on positive development of the page. Any social, religious, political or any matters that will drive the discussion in other instances/ situations beyond the actual purpose of the site will not be accepted and such accounts that are promoting those topics on the website shall be blocked from any further use of the website.

FORUM:

The receiver agrees to understand and accept that he is allowed to participate and provide his comments/opinion/ topics and statements on the forum where topics related to education are discussed by other receivers and team members of the providers. The receiver agree to understand and accept that he shall only post legally allowed comments/opinion/topics and statements on the forum that should not be felt offensive to any individual, person, religion or group of people. If any such activity is being promoted by the receiver then his membership shall be cancelled and further access to the members areas/ forum may be blocked, all his posts shall be deleted from the forum and his identity shall be revealed if any legal authority demands for the same. The receiver also agrees to understand and accept that the comments/opinion/ topics and statements posted by him on the forum shall not be raciest and he shall not use any foul, aggressive or insulting language on any posts or comments. The receiver agrees to understand and accept that he will take utmost care of the other receivers and providers on the forum. If the receiver is found disobeying or not following any terms on this contract then the providers has the total right to take necessary legal actions against that specific receiver.

BOOKINGS:

The receiver agrees to understand and accept that as this is an education & career counselling and mentoring firm the Receiver can book the services provided by the Provider for receiving the same through Online Medium Only. The receiver will understand all the terms, conditions, privacy policy, cancellation and refund policy before booking any service through the website of the provider. The receiver will make the payment for booking the session only after understanding and agreeing to all the terms, conditions, privacy policy, cancellation and refund policy without any alteration or modifications thereon. As mentioned in the booking page the service is time bound and once the stipulated time is exhausted the session will stand discontinue irrespective if the receiver has some pending queries unresolved or unanswered. Extensions of any such service will only be possible once the receiver makes the advance payment for the additional hour of service to be received. Also if the Provider is preoccupied with their other commitments that are not mentioned on the calendar, the provider reserves the right to continue the session immediately or on some other day and slot that is comfortable for both Provider and the Receiver thereon. The receiver agrees to understand and accept that the services provided by the provider are just guidance and approaches. Any decision about the future, the education or the career thereon will be taken only by the receiver. The provider or any of their staff will not be forced or is not legally bonded to give any decision thereon. By making the payment for the bookings of the services the receiver also agrees to understand and accept that they have read all the cancellation and refund policy mentioned on every service booking.

 

RIGHT TO SUSPEND OR CANCEL USER ACCOUNT

The Provider may permanently or temporarily terminate or suspend Receivers access to the service without notice and liability for any reason, including if in our sole determination you violate any provision of these Terms or any applicable laws of the Nation or regulations. The Receiver may discontinue use and request to cancel your account and/or any services at any time. Notwithstanding anything to the contrary in the foregoing, with respect to automatically-renewed subscriptions to paid services, such subscriptions will be discontinued only upon the expiration of the respective period for which the receiver has already made payment for.

INDEMNIFICATION:

The Receiver agree to indemnify and hold the Provider, [Svastrino Consultancy Services, its team, its freelance consultants and every person directly or indirectly associated with Svastrino] harmless from any demands, loss, liability, claims or expenses (including attorneys’ fees), made against them by any third party due to inappropriate education and/or career and or educational choice or in connection with your use of the website or any of the services offered on the website.

​LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, in no event shall [Svastrino Consultancy Services] the Provider, be liable for any indirect, punitive, incidental, special, consequential or exemplary damages, including without limitation, damages for loss of profits, goodwill, use, data or other intangible losses, arising out of or relating to the use of, or inability to use, the service.

To the maximum extent permitted by applicable law, [Svastrino Consultancy Services] the Provider assumes no liability or responsibility for any (i) errors, mistakes, or inaccuracies of content; (ii) personal injury or property damage, of any nature whatsoever, resulting from your access to or use of services provided by the Provider; and (iii) any unauthorized access to or use of our secure servers and/or any and all personal information stored therein.

RIGHT TO CHANGE AND MODIFY TERMS

The Provider reserves the right to modify these terms from time to time at their sole discretion. Therefore, The Receiver should review this page periodically. When the Terms are changed in a material manner, we will notify the active Receiver that material changes have been made to the Terms. Your continued use of the Website or our service after any such change constitutes your acceptance of the new Terms. If you do not agree to any of the terms or any future version of the Terms, we instruct you to not use or access (or continue to access) the website or the services provided by the Provider.

PROMOTIONAL EMAIL & CONTENT:

The Receiver agrees to receive from time to time promotional messages and materials from The Provider, by mail, email or any other contact form you may provide us with (including your phone number for calls, what’s app or text messages). If you don’t want to receive such promotional materials or notices – please just notify us at any time and we may try removing your details from that promotional list.